Refund Policy

At IBKF Kashvi Foundation, we value our donors and supporters. We are committed to ensuring transparency and satisfaction with our services. This Refund Policy outlines the conditions under which we will provide refunds for donations made to the IBKF Kashvi Foundation.

Donations

Donations to IBKF Kashvi Foundation are used to support our various programs and initiatives aimed at fulfilling our mission. As a general rule, donations are non-refundable. However, we understand that there may be exceptional circumstances where a refund is requested.

Refund Eligibility

Refunds may be granted under the following conditions:

  1. Duplicate Donation: If you have accidentally made a duplicate donation, we will refund the duplicate amount upon request.
  2. Error in Donation Amount: If you made an error in the donation amount, please contact us immediately within 48 hours, and we will consider refunding the incorrect amount. No refund will be granted post the period of 48 hours.
  3. Unauthorized Transaction: If you believe your donation was made without your authorization, please contact us as soon as possible. We will investigate the issue and, if necessary, process a refund.

Refund Request Procedure

To request a refund, please follow these steps:

  1. Contact Us: Email us at Ishan@wearekashvi.com with the subject line “Refund Request.” Provide your full name, donation amount, date of donation, and the reason for your refund request.
  2. Verification: We may require additional information to verify your identity and donation details.
  3. Review and Decision: We will review your refund request and notify you of our decision within 14 business days.

Refund Method

Approved refunds will be issued using the original method of payment. Please note that it may take additional time for the refunded amount to appear in your account, depending on your financial institution’s processing times.

Contact Us

If you have any questions about our Refund Policy or need assistance with a refund request, please contact us:

IBKF Kashvi Foundation
Shivnagar Colony, Pandeypur, Varanasi
Ishan@wearekashvi.com

We may update our Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Refund Policy on our website. You are advised to review this Refund Policy periodically for any changes.

We appreciate your understanding and support of the IBKF Kashvi Foundation. Your contributions enable us to continue our mission and make a positive impact on the community. If you have any concerns about your donation, please do not hesitate to reach out to us.